Support

Email support@rainbox.me and we will reply within two working days.

Who to ask

• Classes, memberships, prices and your gym's store: ask your gym. They run those.
• Signing in, the app not working, or a bug: email us. Tell us your phone model, your app version and what you were doing.
• Your personal data: see the privacy policy.

Delete your account

You can ask us to delete your RainBox account and the personal data we hold for it, including messages you sent. Email privacy@rainbox.me from the address on your account and say you want your account deleted. We confirm it is you, then delete the account within one month. We tell you when it is done.

Deleting your account ends your access to every gym you belong to. Your gym may keep records it is legally required to keep, such as payment records.